Frequently Asked Questions
What are your bank account details?
|MIW||ING||B||393-0101510-40||BE02 3930 1015 1040||BBRUBEBB|
|BNP Fortis||B||001-5042259-81||BE36 0015 0422 5981||GEBABEBB|
|KBC||B||449-8812601-34||BE68 4498 8126 0134||KREDBEBB|
|ABN AMRO||NL||NL65 ABNA 0244 7543 4||ABNANL2A|
From what order amount is free delivery available in BeNeLux?
From €250,- net in BeNeLux.
Until what time can orders be placed for next-day delivery?
Until 3 PM. In urgent cases, we can check whether it is logistically possible to accept orders later than 5 PM.
What is the e-mail address for submitting my orders/requests?
All orders/requests should be sent to email@example.com (Belgium and Luxemburg), firstname.lastname@example.org (The Netherlands) or email@example.com (France).
What is the best way to place my order?
Orders can be placed with our sales departments. When you place an order, it is best to always use the Molcon Interwheels product number. All product numbers are listed in our catalogues.
How can I file a guarantee claim?
To file a guarantee claim, our direct customers can contact our aftersales department themselves. End-users should contact their dealers. More information about our aftersales department is available here (tyres) and here (wheels).